Privacy Policy

Information We Collect

When you use quorinavel, we collect different types of information depending on how you interact with our platform. Some of this you give us directly, and some we gather automatically.

Information You Provide

When you create an account or use our services, you might share:

• Your name, email address, and phone number
• Financial data you input for forecasting and budgeting purposes
• Payment information when you subscribe to premium features
• Communication preferences and feedback you submit
• Business information if you're using quorinavel for commercial purposes

Information We Collect Automatically

Our platform collects technical data to improve your experience:

• Device information (browser type, operating system, device identifiers)
• Usage patterns (features you use, time spent on platform, navigation paths)
• IP address and general location data
• Cookies and similar tracking technologies

How We Use Your Information

Your data serves specific purposes. We don't use it for anything beyond what's necessary to provide and improve our service.

Data Sharing and Third Parties

We don't sell your personal information to anyone. That's not our business model, and it never will be. However, we do share data with select partners in specific circumstances.

Service Providers

We work with third-party companies that help us run our platform. These include payment processors, cloud hosting services, and analytics providers. They only access the data necessary to perform their specific functions and are contractually obligated to protect your information.

Legal Requirements

Sometimes we're legally required to share information with government authorities or law enforcement. This happens if we receive a valid subpoena, court order, or similar legal process. We'll notify you when possible unless prohibited by law.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do and how to do it.

To exercise any of these rights, email us at help@quorinavel.com with your request. We'll verify your identity before proceeding and respond within the timeframes required by law.

Data Security Measures

We use industry-standard security practices to protect your information. This includes encryption, secure servers, and regular security audits. But let's be honest — no system is 100% secure, and we can't guarantee absolute protection.

Here's what we do to minimize risks:

• All data transmission uses TLS encryption
• Financial information is encrypted at rest using AES-256
• We conduct regular security assessments and penetration testing
• Access to personal data is restricted to authorized personnel only
• We maintain incident response procedures for potential data breaches
• Two-factor authentication is available for all accounts

Data Retention and Deletion

We don't keep your data forever. The retention period depends on the type of information and why we collected it.

Active Accounts

While your account is active, we retain all information necessary to provide our service. You can delete specific data entries at any time through your account dashboard.

Closed Accounts

After you close your account, we'll delete most personal information within 90 days. Some data may be retained longer for legal or regulatory requirements, typically up to seven years for financial records.

Backup Systems

Deleted data may persist in backup systems for up to 90 additional days before being permanently removed. During this time, the data isn't accessible through normal operations.

Cookies and Tracking Technologies

We use cookies and similar technologies to make quorinavel work properly and to understand how people use our platform. You can control these through your browser settings, though disabling certain cookies might affect functionality.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functions like logging in and accessing your account
• Performance Cookies: Help us understand how people navigate quorinavel so we can improve it
• Preference Cookies: Remember your settings and choices for a personalized experience

We don't use advertising cookies or share cookie data with third-party advertisers.

International Data Transfers

quorinavel is based in Australia, but we use cloud services that may store data on servers in other countries. When data is transferred internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by relevant authorities
• Service providers certified under recognized privacy frameworks
• Ensuring receiving countries have adequate data protection laws

Currently, our primary data storage is located in Australia and Singapore. We choose locations based on performance and security considerations.

Children's Privacy

quorinavel is designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If you're under 18, please don't use our platform or provide any personal information.

If we discover we've inadvertently collected data from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided information to quorinavel should contact us immediately at help@quorinavel.com.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We encourage you to review this policy periodically, especially before providing new types of personal information.

Continued use of quorinavel after policy changes become effective means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.

Third-Party Links and Services

quorinavel may include links to external websites or integrate with third-party services. This privacy policy doesn't cover those external sites or services. We're not responsible for their privacy practices, and we encourage you to read their policies before sharing information.

If you connect third-party financial accounts to quorinavel for data import, those connections are governed by both this policy and the third party's terms. We only access the specific data you authorize.